Strategic Consulting, Practical Applications.

I believe disability support should be guided by experience, compassion, knowledge, and genuine accountability — not just an NDIS registration.

My background combines professional study, research, communication skills, and more than 40 years of lived experience as a carer. I hold a degree in psychology, and I spent more than 5 years working as a Local Area Coordinator. Throughout my life, I have seen firsthand both the extraordinary difference good support can make and the devastating impact when people fall through the cracks.

The harsh reality.

Like many families navigating the disability sector, I became increasingly concerned by the reality within the industry: many providers enter the field with little or no meaningful disability experience, no practical understanding of complex support needs, and sometimes no relevant qualifications at all. At the same time, many dedicated support coordinators are carrying unmanageable caseloads, trying to support far more participants than is realistically sustainable.

When these pressures combine with funding shortfalls, vulnerable people are left without the support, advocacy, continuity, or informed guidance they deserve.

I created Steady Guide to help address that gap.

Support Quality Matters.

I provide thoughtful, participant-focused guidance grounded in lived experience, practical understanding, and a deep respect for the rights, dignity, and individual goals of every person I work with. I understand that disability support is never “one size fits all,” and I know how overwhelming the system can feel for participants and families trying to navigate it alone.

My approach is built on listening carefully, teaching self-advocacy skills, to help people make informed choices about providers and supports in their lives. I also recognise the immense pressures many support coordinators are under, and I aim to work collaboratively to strengthen support continuity and improve outcomes for participants.

I believe people deserve more than services. They deserve guidance they can trust, support delivered with humanity, and someone genuinely invested in helping them build a safer, more stable future.