New NDIS Record-Keeping Rules: 3 Years, 5 Years, and the Proof-of-Service Catch

Man looking at invoices and documents from a folder.

The new NDIS record-keeping rules mean self-managing participants may need to keep invoice and payment records for three years, while nominees and representatives may need to retain records for five years. This article also explains the English-language record requirement, the coming 90-day claim window from 1 December 2026 and why a monthly filing habit matters now.