Steady Guide’s new mission is centred on People, Potential and Possibilities. Jenny explains how she’ll be gradually updating the website to make it easier to use for people who rely on screen readers or find large amounts of information difficult to read. She also announces an upcoming visit to Chinchilla on 10 September 2026 to talk with locals, with more details to come.
The new NDIS record-keeping rules mean self-managing participants may need to keep invoice and payment records for three years, while nominees and representatives may need to retain records for five years. This article also explains the English-language record requirement, the coming 90-day claim window from 1 December 2026 and why a monthly filing habit matters now.
Support Coordination & Plan Navigation | Steady Guide What Actually Happens in a 1-Hour NDIS Consultation? A Friendly Walkthrough By Jenny Mathers | Support Coordinator, Author & Disability Advocate 💡 At a Glance: A Consultation is a Conversation, Not a Test Zero Pressure & No Jargon: You don’t need a perfect folder, complex goals, or … Read more
What happens when the people meant to protect participants are too stretched, too quiet, or too comfortable to act? I keep coming back to the same point: the NDIS does not become safer just because the right words appear in policy documents. It becomes safer when people on the ground are willing to name what … Read more
Psychosocial Recovery & Support Coordination | Steady Guide Psychosocial Recovery Coaching vs Support Coordination: What’s the Difference? By Jenny Mathers | Support Coordinator, Author & Disability Advocate 💡 At a Glance: Systems Architecture vs Personal Recovery Support Coordinator (The Systems Architect): Focuses on making your NDIS plan work practically—managing bureaucracy, connecting services, and handling crises. … Read more
It’s understandable to want some reassurance right now — but real reassurance starts with honesty. The 2026 Amendment Bill — the Securing the NDIS for Future Generations Bill — is being framed as an effort to make the NDIS sustainable and protect supports for people with the most severe, lifelong disability. On one level, I … Read more
Let’s be blunt: if your NDIS support only works for people who can speak clearly, quickly, and on demand, it’s not good support. You can have a plan, goals, and a neat little list of providers — and still end up exhausted, unheard, and stuck doing the emotional labour of translating yourself to a system … Read more